{"id":10152,"date":"2019-08-09T18:00:41","date_gmt":"2019-08-09T16:00:41","guid":{"rendered":"https:\/\/mastercaweb.u-strasbg.fr\/?p=10152"},"modified":"2019-08-09T18:00:41","modified_gmt":"2019-08-09T16:00:41","slug":"virtual-personal-assistant-natural-language-processing","status":"publish","type":"post","link":"https:\/\/mastercaweb.unistra.fr\/en\/actualites\/un-categorized\/virtual-personal-assistant-natural-language-processing\/","title":{"rendered":"Future Technological Advances in Voice Technology for Virtual Personal Assistants through Natural Language Processing\u00a0"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Thanks to <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=5ctbvkAMQO4\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>natural language processing<\/strong><\/a><span style=\"font-weight: 400;\">, <strong>virtual personal assistants<\/strong> can perform a variety of actions after hearing a wake word or a command. The action can be performed either on the device itself, when we ask for setting an alarm, playing music from an app, setting up an appointment on the calendar. Or it may need an Internet connection to communicate with a server and give information taken from the web.<\/span><\/p>\n<p><a href=\"https:\/\/www.apple.com\/siri\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Siri<\/span><\/a><span style=\"font-weight: 400;\"> by Apple became the first virtual personal assistant available on a smartphone, when the iPhone 4s came out in 2011. Then followed <\/span><a href=\"https:\/\/assistant.google.com\/business\/\"><span style=\"font-weight: 400;\">Google Assistant<\/span><\/a><span style=\"font-weight: 400;\"> on Android and <\/span><a href=\"https:\/\/www.microsoft.com\/en-us\/cortana\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Microsoft Cortana<\/span><\/a><span style=\"font-weight: 400;\">, in 2012 and 2014. Finally, <b>smart speakers<\/b> came along, and \u201cAlexa\u201d and \u201cHey Google\u201d became a part of many household conversations. They are so prevalent in our lives that we refer to them as \u201cshe\u201d instead of \u201cit\u201d, due to their default somewhat female-sounding voices.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But at what point of future technological advances are we now? And what is the future going to look like?<\/span><\/p>\n<h2><b>Current Improvements in Voice Tech Solutions&nbsp;<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Voice assistants have already entered our lives and homes. However, we just recently discovered the impact that <strong>voice tech solutions<\/strong> could have on cars. In the United States, around 77 million people already use voice assistants <b>in their car<\/b> every month, compared to the 45.7 million people using them at home, according to a <\/span><a href=\"https:\/\/voicebot.ai\/in-car-voice-assistant-consumer-adoption-report-2019\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">2019 survey from Voicebot.ai<\/span><\/a><span style=\"font-weight: 400;\">. There are three main reasons for this great market opportunity. First, every family owns at least one car and spend much time driving, especially in large cities. Moreover, voice technology in cars is not as recent as in houses. Finally, because of driving prohibition, using voice in cars is much more convenient than using touchscreens. <\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-10155 size-full\" style=\"margin: 2%!important; width: 23%!important;\" src=\"https:\/\/mastercaweb.unistra.fr\/wp-content\/uploads\/2019\/08\/natural-language-processing-2-1.png\" alt=\"virtual personal assistant\" width=\"232\" height=\"192\"><\/p>\n<p><span style=\"font-weight: 400;\">Besides our private life, voice assistants have transformed <b>work environment<\/b>. For instance, workers wearing thick gloves for safety reasons cannot easily type or push buttons on screens. Thus voice technology could change their daily work by automating tasks. Personal virtual assistants are also extremely useful to company meetings, during which they can perform a great variety of tasks. Indeed, they can take notes, record action items, set meetings on calendars, and create to-do and follow-up lists. All of these actions save time and help people to be focused on the meeting itself.<\/span><\/p>\n<h2><b>Next Steps in Voice Tech Solutions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Voice assistants can \u201clearn\u201d new words and tasks thanks to <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=ukzFI9rgwfU\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">machine learning<\/span><\/a><span style=\"font-weight: 400;\">. Developers are constantly creating new features and integrating them into our lives in order to <b>automate daily tasks<\/b>. It is expected that voice assistants might get so smart that they will automatically order a pizza if we say that we are hungry. By using data from previous purchases they can come to the conclusion that saying that you are hungry equals ordering a pizza. Many technologies, such as televisions, vending machines and refrigerators, will have their own voice assistants. Our grandchildren will probably not be familiar with a world where you could not talk to things. <\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10153 size-full\" style=\"margin: 2%!important;\" src=\"https:\/\/mastercaweb.unistra.fr\/wp-content\/uploads\/2019\/08\/natural-language-processing-1.png\" alt=\"personal vitual assistant on smartphone\" width=\"348\" height=\"229\"><\/p>\n<p><span style=\"font-weight: 400;\">Everything might be so <b>digitally connected<\/b> that virtual personal assistants will remind us, as we drive home, that we should stop for milk because there is no more left in the fridge. Once they have shown they are smart enough to be trusted with the little things, we will find ourselves entrusting them with more and more tasks of our lives. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">One interesting trend that is being developed is enhancing the ability to have a conversation with a voice assistant. Last year, Alexa released a <\/span><a href=\"https:\/\/www.amazon.com\/gp\/help\/customer\/display.html?nodeId=202201630\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">follow-up mode<\/span><\/a><span style=\"font-weight: 400;\"> which allows the device to respond to multiple queries in a row, without having to repeat the command to wake it up. Google Assistant can now understand two different commands at the same time. Soon voice assistants will be able to sustain much longer conversations, answering more follow-up questions and providing seemingly limitless information. However, these are just a few assumptions about how our lives will change in the future. As for the real results, we just need to wait and see what technology will be able to do.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are interested in this topic, feel free to share it on your social media. You can learn about what natural language processing can do with this <a href=\"https:\/\/mastertcloc.unistra.fr\/2017\/10\/30\/natural-language-machine-learning\/\" target=\"_blank\" rel=\"noopener noreferrer\">blog post<\/a> written by Willem Beckmann.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thank you for reading this article ! We are looking forward to reading your comments below.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Written by Gabriella Stefano, <\/span><a href=\"https:\/\/mastertcloc.unistra.fr\/\"><span style=\"font-weight: 400;\">TCLoc Master&#8217;s<\/span><\/a><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thanks to natural language processing, virtual personal assistants can perform a variety of actions after hearing a wake word or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10153,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-10152","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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